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YOUR GUARANTEE
Our commitment to you does not stop at the point of sale. our 3 MONTH QUALITY GUARANTEE ensures you will be happy with your order. Our best testimonial to you is the degree of customer loyalty that we inspire. In fact - You may have realized that our Coop is built on your satisfaction and delight. We depend on word of mouth recommendation to be able to continue to grow and offer our service levels, product quality and low prices.
We guarantee the finest quality, selection, service, and security available online today. Our communication commitment to you is to reply within 24 hours or less to all email enquiries, - we aim to reply as soon as possible. Provided the internet is functonal, MyHealthMyWorld Coop responds to enquiries 7 days per week, including public holidays.
Your complete satisfaction is our minimum goal. |
Quality and Safety |
| If a health supplement you purchase does not meet your personal quality standards, return it within 3 months for a full product credit - See Easy Returns Policy below |
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Security and Privacy: |
| MyHealthMyWorld guarantees you a safe, secure online shopping experience. Your privacy and protection are our top priorities. We utilize state-of-the-art Secure Socket Layer (SSL) 128-bit encryption with GeoTrust on our website. |
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Guarantee and Service: |
| All of your purchases at MyHealthMyWorld are covered by our 3 Month quality guarantee. We also pledge a 24-hour response time (Monday through Friday) on your e-mail requests. Our specially-trained staff of customer service representatives are available via email at Contact us . |
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Easy Returns: |
Return Policy:
Please contact us for a Return Manufacturer Authorization prior to returning any merchandise. Please try and return items where practical in a sellable condition. A 25% restock fee will be applied to unauthorized returns. If the product is defective, please also obtain a return authorization prior to returning any merchandise. We are unable to offer a refund for opened products - unless the item is defective. We do not, at this time refund initial or return shipping.
Obtaining a Return Manufacturer Authorization, RMA:
A Return Manufacturer Authorization can be requested by logging in and clicking on the specific order # and scrolling to the bottom of the order status. You will find the order by navigating to MyHealthMyWorld/MyHealth/Previous Orders. Our Customer Service will reply via email to recommend next steps, provide a shipping address or seek more information. Additional communications can be appended to the order by posting a message to the service desk by clicking on "Post and View Message", from the Previous Orders web page.
Why do we need a Return Manufacturer Authorization, RMA?
A Return Manufacturer Authorization is central to our ability to reduce and eliminate mistakes. We are human and sometimes issues occur. However, we want to learn from any problem inorder to improve. The RMA is used within our Quality Circle for determining and correcting operational issues.
The RMA enables you to track the status of your return and credit, 24 hours a day, 7 days a week.
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Last modified: 20 July 2006
Why Us | Site Map | Legal | Privacy | Security | Advertising | Discounts | Rewards | Contact Us | ©2008 Natural Health Formula, Inc.
The information provided on
this site is intended for your general knowledge only and is not a substitute
for professional medical advice or treatment for specific medical conditions. The
information on this website is not intended to diagnose, treat, cure or prevent
any disease.
Always seek the advice of your qualified physician or other health care
provider with any questions you may have regarding a medical condition. Never disregard or delay in seeking medical advice because of
something you have read on this site. MyHealthMyWorld is a registered trademark of Natural Health Formula, Inc. All rights reserved.
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